Price
Protect your valuable product at its base with our innovative design. Our product protection system ensures that the bottom remains safe from damage,xa0thus extending the life of your item and saving you from potential replacements.
Enjoy peace of mind with our anti-slip base. This feature not only keeps your product from sliding but also enhances its stability on any surface, making it perfect for everyday use.
Elevate your style with our fun range of color options. Swap out the base for a new color effortlessly, refreshing your space without the hassle of purchasing an entirely new product.
Durable and stylish, our high-quality silicone base is both long-lasting and dishwasher safe. Enjoy the convenience of easy cleaning and the assurance of a product that will stand the test of time.
When you buy one of our products, you help provide one child with safe water for one year. Your purchase is not just an investment in a quality product; it's also an investment in sustainable development.
LifeStraw is proud to be a B Corp and Climate Neutral Certified brand, committed to meeting the highest standards of verified social and environmental performance, transparency, and accountability. Join us in making a difference.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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